Oh, and they did say I could make an appointment for alterations, but I know they just want my money. REALLY?!?! They don't have anything in inventory either, so it will take a long time if you do want to order another dress and spend more money with them. And if the dress happens to be too small, which makes it very difficult/impossible to alter, they can do nothing for you to correct their mistake. You then have to wait 3 months for them to make the dress. (Or so you would think.) You have to pre-pay for the dress ahead of time, which was about $200 for us. You rely on them to size you correctly for their dresses. You can't try on your exact size in the store because they don't carry all sizes. I'm now stuck with a dress that is too small and a store that is not willing to work with me. I went into the store, got measured, placed the order, paid, and patiently waited. If you do make a mistake in your sizing or dress-making, own up to it and correct it. I can easily (and will in the future) go to many other stores where they will actually correct their mistakes. So if they happen to measure you and order you the wrong size or make the dress wrong, they can do nothing for you. When I called the store, they said they could do nothing for me since there are no exchanges or refunds allowed. Another girl in our bridal party had the exact same issue, along with other manufacturing defects with the dress. I can't breathe comfortably or move around in it. My measurements are the same as before, but I can barely zip it up. The bust and waist are fine, maybe even a little loose. Well, I got my dress 3 months later, and it was way too tight in the rib cage area. They told me their dresses run big, and it was definitely going to be big on me, so I was very comfortable with that decision. Always easier to take a dress in than to add to it. Basically, when I was measured, they told me I was a smaller size than I expected, and I made them size me up just in case. Had a pleasant experience in the store but everything went downhill from there. Horrible business policies when it's their fault
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